Our philosophy

Our commitment to you

We will:

provide you with clear information about the products and services we offer, including our fees and charges
ascertain your individual needs, preferences and circumstances before recommending a mortgage and any protection products
only recommend a mortgage or protection product that we consider suitable for you and that you can afford - and always the most suitable from the available options
not recommend a mortgage if we can't find one we consider suitable
encourage you to ask if there is something you don't understand
give you access to our formal complaints procedure should you become unhappy with our services

How you can help us

To help us give you the most appropriate advice, we will ask you to:

tell us as much as possible about your income, outgoings and circumstances, to enable us to properly assess how much you can afford
let us know about changes that might affect your ability to replay a mortgage
let us know if there are any aspects of our services, or of a product we have discussed or recommended that you don't understand
tell us if you think there are ways we can improve our service

Commited to Treating Our Clients Fairly

At BlueSky Property Finance, we are committed to offering our clients the highest possible standards of service. In so doing we are pleased to support the Financial Conduct Authority iniitative 'Treating Customers Fairly'.

We recognise that both we and our clients have everything to gain if we look after your best interest and treat you fairly in all aspects of our dealings with you.

Your home may be repossessed if you do not keep up the repayments on your mortgage.

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BlueSkyProperty Finance

Our philosophy

Our commitment to you

How you can help us

Commited to Treating Our Clients Fairly

BlueSky Property Finance

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